Company enquiries
This section brings together the KLASS BANK overview, community topics, workplace themes and public resources. Follow the relevant subject page for context and use the contact route when you need a response from the organisation.
For journalists and publishers
Include your publication, subject, deadline and contact details when requesting a comment or company information. Clearly identify any figures, quotations or statements that you want confirmed. A general website page should not be presented as an authorised response to a new enquiry.
Brand references
Use the written brand name KLASS BANK. Obtain the appropriate brand asset and permission before using a logo in a publication, partnership announcement or promotional material. A public image does not itself establish a business relationship or endorsement.
Dates and attribution
When referring to financial information, announcements or other time-sensitive material, retain the source and reporting date. Ask for the relevant approved document rather than assuming an older notice describes the current position.
Make a focused media enquiry
Include your name, organisation, subject, questions, intended publication format and deadline with its time zone. Ask the contact team for the authorised spokesperson. Do not treat an employee comment or an old interview as a current company statement.
Use figures with their context
When referring to financial information, retain the reporting period, currency and whether the number is an estimate. Currency conversions are comparisons, not separate reported results. Link to the current financial-information page and do not turn an estimate into an audited result.
Images and historical material
Confirm permission and the appropriate caption before reproducing a photograph, logo or quotation. Archived stories may refer to earlier organisations, campaigns or circumstances and should not be presented as current KLASS BANK announcements.