Security

Check the route

Use a web address you trust. Do not bypass a browser warning or follow an unexpected link simply because the page displays familiar branding.

Keep secrets private

Do not share passwords, PINs or one-time codes with someone contacting you unexpectedly. Never enter another institution's credentials into this website.

Question unusual instructions

Treat requests to install remote-access software, disclose codes or transfer money urgently as reasons to verify the request through an independent channel.

If something seems wrong

Stop the interaction and use a contact method you have already verified. If money or account access may be affected, report the concern promptly. Keep the original messages and relevant payment references.